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TFE Orders

Do the mattresses come with a warranty?

Yes, all MyHotelBed mattresses come with a 10 year manufacturer’s warranty backed by SleepMaker.

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What payment methods do you accept?

We accept Credit cards (Visa & Mastercard). 

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What do I do if I need to change my order?

A change of size or model can be made within the first 24 hours of placing an order, thereafter the order is released into production and we are unable to make changes. Please contact us via email or phone to discuss if a change is possible.

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How do I know my order has been received?

After you have placed your order you will be sent a confirmation email. This email will contain the details of your order. If you'd like to speak with us, please email hello@myhotelbed.com.au

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